Choose your matter and you will reach the person who can handle it.
Already placed an order or know what you want to buy?
Order status and shipping date, payment, change of address or invoice details, delivery. You can also order here without advice: send us product names or codes and quantities.
Not sure what to choose? We will help you pick and order.
Choosing lighting, lamp specifications, installation, offers for businesses. You can place your order by phone with our advisor right away.
Please submit complaints by email.
In your message include: order number, photos of the product and the defect, a short description of the problem, the complaint form (DOCX / PDF).
Send returns to: Lunares, Pasternik 19, 31-354 Krakow, Poland. Withdrawal form: PDF.
Returns and complaints policy →Your dedicated advisor: luminaire selection, project quotes, 3D models and IES files.
You can collect orders placed with the “personal pickup” option at this address. We will email you when your order is ready.
Lunares – order pickup point
Pasternik 19
31-354 Krakow, Poland
Lean Logics Sp. z o. o.
Samuela B. Lindego 1C
30-148 Krakow, Poland
VAT ID: PL6772398750